Reading FC 2012-13 Season Survey

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Divvy
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Reading Football Club 2012-13 Season Survey

by Divvy » 31 Mar 2013 14:53

Can someone please provide the link to this years survey?

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Reading FC 2012-13 Season Survey

by Cureton's Volley » 31 Mar 2013 15:46

An opportunity to win a day at the training ground with the squad for some, an opportunity to air grievances for others...

Results are to be summarised in the programme / website soon but seeing as they will not include the juicy bits, what are others saying in their opportunity to 'speak' with the club?


I'm sure these will not be revelations to those who attend games or frequent this board, but here was my tuppence:

Food/Drink

Verdict:
Queue way too long to get ripped off for the worst pint in Berkshire. Won't touch the food at that price either, simply use KFC/McD's before/after game.

Suggestions:
Offer a premium local ale, please, or at least a drinkable lager (Becks Vier over Fosters if you can't manage a premium abv%). Employ staff who have the ability to communicate, count, and maybe even have the initiative to start pouring Guinness as soon as the previous one has finished rather than stand waiting for the next order.

Megastore

Verdict:
On the whole decent, but the Puma gear is pretty lame

Suggestions:
Ditch Puma and bring in Addidas 8)

Transport

Verdict:
On the whole decent

Suggestions:
Bring bus prices closer in line with standard fares - currently its cheaper to jump in a cab from town with people you just met in the pub / bus queue

Entertainment

Verdict:
Plastic crap takes away from the game, but I agree it has a place before K/O and at H/T (when the rest of us can choose to go to the bar instead). What is not welcome is when artificial 'entertainment' takes away from the game and the atmosphere - like the band and goal music. On the subject of music, why play the same awful records time and again (big bad wolf?)

Suggestions:
Silence the band, kill the goal music, mix up the music before/after the game

Kids

Verdict:
Very child friendly at Reading, aside from a few profanities (would't be the same without them) can't fault it

Suggestions:
Simply make it reasonable enough to afford to bring the family because right now it is prohibitively expensive

Stewarding / Anti Social Behaviour

Verdict:
Reading is pretty tame in all honesty, and on the whole stewarding is decent. However stewards can tend to overexert their authority at times - for example apprehending people who are late finishing their fag at H/T because they had to spend 20 mins queueing for refreshment / toilets!

Suggestions:
Stewards should wind their necks in a bit perhaps

Facilities

Verdict:
Better than average - reasonably clean, enough loos, and we get let out to smoke at H/T.

Suggestions:
Not much to complain about really

Website + Social Media

Verdict:
Laughable in every way - Content is diluted at best, propaganda at worst, and silence prevails at times when answers are expected

Suggestions:
New website - really simple - informative and accurate content which addresses issues, encourages debate, and openly engages in follow up discussion

Valued by the Club?

Verdict:
In essence I do not feel valued by the club because it makes it incredibly obvious that every single action it takes is designed to extract every last penny of our money, whilst at the same time they try and interfere in every aspect of the matchday experience making it feel artificial and 'plastic'. When it gets to the point where a couple of hours at the football costs more than our weekly rent, and the service we get is so poor in return, it makes it very difficult to feel valued.

Suggestions:
Ensure fans of the team have the opportunity to watch a football match without feeling embarrassed about what goes on off the pitch (the team are embarrassing enough currently!), where we can get a drinkable pint with time to have a cig and get back to our seat before the second half, and at a price which means we can affords to attend every week without sacrificing essentials.

Too much to ask I know, but you can't complain unless you have your say :wink:

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Re: Reading FC 2012-13 Season Survey

by Royal Lady » 31 Mar 2013 15:53

Good points, some of which I echoed. I managed to get in a dig about the propoganda on FB and Twitter and that I didn't enjoy reading what a player had for breakfast or other trivialities. I also said I felt let down by the fiasco with Brian and felt more of a tribute should have been paid to him for all that he's done for this club for the last 13 years.

Also pointed out that us fans will see players/manager/chairmen come and go, but we remain and WE are the club - for without us, there is no club and maybe people should remember that.

Don't expect to win anything as a result! :wink:

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Re: Reading FC 2012-13 Season Survey

by Cureton's Volley » 31 Mar 2013 16:01

Royal Lady I didn't enjoy reading what a player had for breakfast


Lol I actually wrote that in the box on the survey! :lol:

I also said I felt let down by the fiasco with Brian and felt more of a tribute should have been paid to him for all that he's done for this club for the last 13 years.


This is a very good point, and one I feel stupid for not including..!

Don't expect to win anything as a result!


My thoughts exactly, I didn't even enter my details in the box to qualify :)

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Re: Reading FC 2012-13 Season Survey

by Royal Lady » 31 Mar 2013 16:09

I did, I even gave my mobile number in case they wish to talk about anything further! :lol:


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Re: Reading FC 2012-13 Season Survey

by Barry the bird boggler » 31 Mar 2013 16:58

Is there a link to the survey or is it one of these silly invitation only things

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Re: Reading FC 2012-13 Season Survey

by Royal Lady » 31 Mar 2013 19:07

I got an email - presume all ST holders get one.

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Re: Reading FC 2012-13 Season Survey

by Wipped » 31 Mar 2013 19:41

Royal Lady I got an email - presume all ST holders get one.


I haven't got one and I'm a STH

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Re: Reading FC 2012-13 Season Survey

by Royal Lady » 31 Mar 2013 20:20

Well got mine today, so maybe they send them in batches - I don't know!


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Re: Reading FC 2012-13 Season Survey

by Wipped » 01 Apr 2013 15:10

Can you post the link pls?

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Re: Reading FC 2012-13 Season Survey

by Royal Lady » 01 Apr 2013 15:12


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Re: Reading FC 2012-13 Season Survey

by SPARTA » 01 Apr 2013 16:14



It wont let you share. We only see that you have completed the survey.

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Re: Reading FC 2012-13 Season Survey

by Royal Lady » 01 Apr 2013 17:59

Sorry - that's the link in the email I was given so no other way of letting you know the link!


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Re: Reading FC 2012-13 Season Survey

by urz13 » 01 Apr 2013 18:13

I had a bit of a moan about the shirt printing offer - paid £80 for 2 shirts earlier this season, went to get them printed a couple of days ago under this 'free' offer but was told it was only valid if you'd purchased a shirt recently (for £20, or £10 if you use a voucher!) and that I'd have to fork out another £40 for printing. whereas someone who bought theirs the previous day for £20 would get it for free. Ridiculous.

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Re: Reading FC 2012-13 Season Survey

by AthleticoSpizz » 01 Apr 2013 18:24

£40 for printing !!?

Really?

:evil: jeez

I know what I'd be having printed on the back of mine

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Re: Reading FC 2012-13 Season Survey

by Huntley & Palmer » 01 Apr 2013 21:54

Mug?

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Re: Reading FC 2012-13 Season Survey

by soggy biscuit » 02 Apr 2013 10:40

Wipped
Royal Lady I got an email - presume all ST holders get one.


I haven't got one and I'm a STH


Same here

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Re: Reading FC 2012-13 Season Survey

by MouldyRoyal » 02 Apr 2013 11:01

soggy biscuit
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Royal Lady I got an email - presume all ST holders get one.


I haven't got one and I'm a STH


Same here


+1

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Re: Reading FC 2012-13 Season Survey

by Big Foot » 02 Apr 2013 11:27

Got an email about this but such is my carelessness for all things RFC these days, I'll decline to fill it in.

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Re: Reading FC 2012-13 Season Survey

by Wipped » 02 Apr 2013 11:58

Big Foot Got an email about this but such is my carelessness for all things RFC these days, I'll decline to fill it in.


It's your chance to have your say and you choose to not bother, but you'll continue to come on a forum where your opinion doesn't matter and have a moan. OK.

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